GET IN TOUCH
FREQUENTLY ASKED QUESTIONS
Our flagship store is located in the heart of Rockridge, Oakland, just one block away from the Rockridge BART station.
We use USPS Priority Mail or UPS. Our usual estimated shipping time is between 2-5 business days after processing for US orders.
International rates can be given upon request. Please email us at email@example.com and tell us what items you would like to order and the international address.
We accept exchanges and returns within 14 days of purchase. All items must be in original condition with tags attached. You are responsible for paying shipping on exchange and return items. We are not responsible for items lost in the mail.
To make an exchange or return, please email firstname.lastname@example.org to let us know. Please note your order number in the email, and ship to the address below:
5540 COLLEGE AVENUE
OAKLAND, CA 94618
When we receive the returned item, we will immediately process your request and ship your exchange item (if exchange is desired).
Of course you can! Please make sure you return it in-store within 14 days of the delivery date. Be sure to bring your packing slip or order number with your return. Items must be in new condition with original tags attached.
5540 College Avenue
Oakland, CA 94618
Thurs - Sat, 11am - 6pm
Sun, 12pm - 5pm